Warranty
- Limited Warranty
- Extended Limited Warranty
STACYC warranties this product to be free from material and manufacturing defects from date of purchase as described below.
| Component | Limited Warranty |
| Frame & Rigid Fork | 5 years |
| Non-electrical System Components Planetary gearbox, 90 degree gearbox | 1 year |
| Electrical System Components Motor/esc unit, throttle, battery and charger | 90 days |
| Normal wear & tear items Sprockets, chain, grips, bar plugs, saddle, side panels, footrest, brake cable/housing, brake lining, paint/decals, tires, inner tubes | 30 days |
| 3rd Party Manufactured Components Manitou suspension forks, Hayes Dominion brakes, other compenents that are not proprietary to STACYC and orginally equipped on STACYC Bikes | Varies by manufacturer, Contact STACYC |
This Limited Warranty will be void if the product is not used in accordance with the owner’s manual or:
- Damaged in an accident, crash or loss of control incident;
- Used in a manner other than for recreation;
- Poorly or incorrectly maintained;
- Used in a manner in which this product was not specifically designed;
- Failure to follow owner’s manual instructions or warnings;
- Electronics or battery exposed to water;
- Modified in any way;
- Damage by unauthorized service or parts;
- Used for commercial purposes
This Limited Warranty applies to the replacement of components containing material or manufacturing defects within the limited warranty timeframes described above.
This Limited Warranty does not cover any damage, failure or loss caused by improper assembly, maintenance, or storage. STACYC is not liable for incidental or consequential loss or damage due directly or indirectly to the use or misuse of this product. This Limited Warranty is valid only for the original purchaser and is non-transferable. Warranty claims must be accompanied with original proof of purchase. If proof of purchase is not provided, warranty period begins from original date of manufacture. STACYC offers an Extended Limited Warranty for products that are completely and properly registered with STACYC, including an accompanying original proof of purchase at time of registration.
Upon completing the product registration process with STACYC, including providing an original proof of purchase, STACYC warranties this product to be free from material and manufacturing defects from date of purchase as described below.
| Component | Extended Limited Warranty |
| Frame & Rigid Fork | 10 years |
| Non-electrical System Components Planetary gearbox, 90 degree gearbox | 2 years |
| Electrical System Components Motor/esc unit, throttle, battery and charger | 180 days |
| Normal wear & tear items Sprockets, chain, grips, bar plugs, saddle, side panels, footrest, brake cable/housing, brakel lining, paint/decals, tires, inner tubes | 60 days |
| 3rd Party Manufactured Components Manitou suspension forks, Hayes Dominion brakes, other compenents that are not proprietary to STACYC and orginally equipped on STACYC Bikes | Varies by manufacturer, Contact STACYC |
This Extended Limited Warranty will be void if the product is not used in accordance with the owner’s manual or:
- Damaged in an accident, crash or loss of control incident;
- Used in a manner other than for recreation;
- Poorly or incorrectly maintained;
- Used in a manner in which this product was not specifically designed;
- Failure to follow owner’s manual instructions or warnings;
- Electronics or battery exposed to water;
- Modified in any way;
- Damage by unauthorized service or parts;
- Used for commercial purposes
This Extended Limited Warranty applies to the replacement of components containing material or manufacturing defects within the Extended Limited Warranty timeframes described above. Installation and labor support is not included or implied.
This Extended Limited Warranty does not cover any damage, failure or loss caused by improper assembly, maintenance, or storage. STACYC is not liable for incidental or consequential loss or damage due directly or indirectly to the use or misuse of this product. This Extended Limited Warranty is valid only for the original purchaser and is non-transferable. Warranty claims must be accompanied with original proof of purchase. If proof of purchase is not provided, warranty period begins from original date of manufacture. STACYC offers an Extended Limited Warranty for bikes that are completely and properly registered with STACYC, including an accompanying original proof of purchase at time of registration.